iSmartyPants Frequently Asked Questions

Each shopping category (Candy Pants, Accessories, etc.) has several items to choose from. If you click on an item (Side Panel Pants, for example), the price for that item should be listed on the top left hand corner of the item page :)

Check out http://www.xe.com, there you can convert U.S. Dollars to just about anything ;)

You order what you want by filling out the appropriate form, which you will find on the bottom of each item description page.

Within the next 1-4 days (I confirm orders 2-3 times a week), I will contact you to go over your order with you and make doubley sure that you get exactly what you want.

Yes I do :) We accept PayPal and Money Orders (in U.S. funds) as payment for international orders.

You should pay soon after we confirm your order. We do not start your order until we receive your payment. This is because we tend to get "orders for fun", when someone orders & never sends payment. If we do not receive payment or any communication within 5 days of your order confirmation, we reserve the right to use the materials reserved for your order.

PayPal: PayPal is an easy to use online payment service. You will need a credit/debit card or bank account to sign up for it, click here to join!. I *think* you can now use PayPal w/out signing up for it. So if you would possibly like to pay via credit card & you don't have an account, email me & i'll see what I can do.
Money Orders: You can buy money orders at most convenience stores, grocery stores, and post offices. They run around $1 and are the safest way to snail mail money.
Cash: You may simply send me cash, but it is at your own risk. PLEASE conceal it well, wrap it in heavy paper in an envelope. Also, please do not send change. If your order is $5.50 or something, just round up to the nearest dollar (in this case it would be $6) & I will send you your change back w/ your order.

Click here for shipping costs. Most orders are shipped via USPS Priority Mail, but some smaller orders, such as jewelry and some tops, will be shipped First Class.

International orders are sent via USPS Global Priority. Orders have been "lost" while using Airmail, so I feel safer this way. The USPS can not track or guarantee any international shipments.

Most likely, yes! There are plenty of fabric stores around me, and I will search them all to find what you're looking for :) You can specify any color you want & I'll find it for ya. You can also specify a type of fabric, such as denim, twill, poplin, etc., but some will cost more (around $6) because they are more expensive. Never hurts to ask!

Our clothing comes in a variety of sizes, but if you need it to be bigger or smaller, no biggie. Just send me an email or specify your size in the "other" box when you are ordering. Smarty Pants can fit anyone!

When you order pants, you will be asked for a 1st & 2nd choice base fabric and side panel/contrast fabric. The base fabric is the fabric you want for the main part of the pants (front & back) and the side panel or contrast is the fabric you want as a side panel (or other 'non base' fabric on your garment).

This can vary A LOT, but it typically takes around 1-3 weeks to complete an order, but can take up to 4+, on the other hand I have done simple orders in a matter of days. It all depends on these factors: how many orders I have at the time, if I have your fabric on hand or how easily I can find it, and how large/difficult your order is. Please remember that everything on this site is hand made, it isn't pulled off of a warehouse shelf.

Just let me know. It is best to order at least 1 week in advance, 2 would be better. Sometimes I can, sometimes I can't. In certain cases express shipping may be needed.

Hi, I'm "Famous Person X", can I have a discount? What about wholesale orders?

Sorry, but no. I work hard on everything I make, and it would not be fair to me or my other customers to give certain people discounts.

Also, I do not do wholesale orders at this time. It never hurts to ask, but I'm a one person operation here :)

You bet! Check out my eBay feedback, there's plenty of proof there to show ya that I'm here to make you PANTS (or a top, or some armwarmers...), not to take your money & run. I'm proud of what I do, I love doing it, & I've been doing it for over 4 years; therefore you pay me = you get your goodies.

It depends on a few things, but I usually can. The bigger the picture or higher the resolution, the better. These are made w/ commercial grade heat transfer papers & my trusty iron press.